1. Introduction
This Privacy Policy explains how RAD Taxi collects, uses and protects personal data when you visit our website or use our chauffeur services. We are committed to handling your information with transparency, security and respect.
By using our website and services, you agree to the practices described in this policy.
2. Data Controller
RAD Taxi
Eggastrasse 19
3938 Ausserberg
Switzerland
Phone: +41 79 45 444 94
Email: office@rad-transport.ch
If you have any questions regarding this Privacy Policy, you may contact us using the details above.
3. Personal Data We Collect
We may collect the following information:
• Full name
• Email address
• Phone number
• Pickup and drop off locations
• Travel dates and times
• Payment related information (processed via secure third party providers)
• IP address and basic technical browsing data
We only collect data that is necessary to provide our services and ensure proper website functionality.
4. How We Use Your Data
We use personal data to:
• Process bookings and service requests
• Communicate regarding reservations and inquiries
• Provide customer support
• Improve website performance and user experience
• Comply with legal and regulatory obligations
We do not sell, rent or trade your personal data.
5. Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
• Contractual necessity, to provide requested services
• Legitimate interest, to operate and improve our services
• Legal obligations
• User consent, where required, such as for cookies and analytics
6. Cookies and Tracking Technologies
Our website uses cookies to ensure proper functionality and improve user experience. Cookies may collect limited technical information such as browser type, device type and usage patterns.
You can manage or withdraw your cookie consent at any time through the cookie banner or browser settings.
For more details, please refer to our Cookie Policy.
7. Data Sharing
We may share personal data with trusted third parties only when necessary, including:
• Secure payment service providers
• Hosting and IT service providers
• Legal authorities, if required by law
All third parties are required to process data securely and in accordance with applicable data protection laws.
8. Data Retention
We retain personal data only for as long as necessary to:
• Fulfill service agreements
• Meet legal, accounting or regulatory requirements
• Resolve disputes
After this period, data is securely deleted or anonymized.
9. Data Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, alteration or disclosure.
While we strive to protect your data, no online transmission can be guaranteed to be completely secure.
10. Your Rights
Depending on applicable data protection laws, you have the right to:
• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Withdraw consent at any time
To exercise your rights, please contact us using the details provided above.
11. International Data Transfers
If personal data is transferred outside Switzerland or the European Economic Area, appropriate safeguards will be implemented to ensure an adequate level of data protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective upon posting.
13. Contact
For any questions regarding this Privacy Policy or the handling of your personal data, please contact:
RAD Taxi
Eggastrasse 19
3938 Ausserberg
Switzerland
Phone: +41 79 45 444 94
Email: office@rad-transport.ch